What people use it for.
Feedback, tickets, leads and survey replies. Here’s the question people ask, and the answer MagicRows adds to each row.
Customer feedback
“Which comments sound frustrated?”
| Customer | Comment | Frustrated? |
|---|---|---|
| Acme Co | Love the product! | No |
| Beta Labs | Not meeting our needs | Yes |
| Crescent Health | Great support | No |
Support tickets
“Which tickets need escalation?”
| Ticket | Latest note | Escalate? |
|---|---|---|
| #1042 | Issue not resolved | Yes |
| #1043 | Customer happy | No |
| #1045 | Asking for refund | Yes |
Sales leads
“Which leads look worth a call?”
| Company | Latest note | Worth a call? |
|---|---|---|
| Northbridge | Requested demo | Yes |
| Riverton Co | Just browsing | No |
| Maple Labs | Asked about pricing | Yes |
Survey replies
“Which replies mention pricing?”
| Name | Response | Pricing? |
|---|---|---|
| Taylor | Great product! | No |
| Jordan | Too expensive for us | Yes |
| Casey | Good value | Yes |
Contact lists
“Which contacts are missing details?”
| Name | Cleanup? | |
|---|---|---|
| Alex Kim | alex@acme.com | No |
| Sam Lee | Yes | |
| Taylor Wu | taylor@@maple | Yes |
Work requests
“Which requests look urgent?”
| Request | Details | Urgent? |
|---|---|---|
| New laptop | Needed for new hire | No |
| System access | Blocking project | Yes |
| Software license | Needed this week | Yes |
Try it on your own list.
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